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Flip to reveal answersDefine delegation.
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All 10 Flashcards — Key structural concepts
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Question
Define delegation.
Answer
Delegation is when a manager gives authority to a subordinate to carry out a specific task, while the manager remains accountable.
💡 Hint
Authority ≠ accountability.
Question
Delegation gives employees ______ to make decisions.
Answer
Authority.
💡 Hint
Not accountability.
Question
Give one advantage of delegation.
Answer
It frees up manager time to focus on strategic decisions and higher-level responsibilities.
💡 Hint
Manager time saved.
Question
Wide span of control means one manager supervises ______ employees.
Answer
Many.
💡 Hint
Wide = many.
Question
Give one disadvantage of delegation.
Answer
Tasks may be completed poorly if the employee lacks skills or experience.
💡 Hint
Risk of mistakes.
Question
Narrow span of control usually results in a ______ structure.
Answer
Taller.
💡 Hint
Narrow = tall.
Question
A long chain of command can lead to ______ communication.
Answer
Slower.
💡 Hint
More levels = slower.
Question
Define span of control.
Answer
Span of control is the number of subordinates directly supervised by one manager.
💡 Hint
How many report directly.
Question
Define chain of command.
Answer
The chain of command is the line of authority from senior management down to lower-level employees.
💡 Hint
Authority pathway.
Question
Exam tip: In delegation questions, what should you explain?
Answer
How delegation affects motivation, efficiency and control, and apply it to the case context.
💡 Hint
Impact + case.
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Topic 2.2 hub
Organizational structure
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