Back to Topic 2.2 — Organizational structure
2.2.2BM SL10 flashcards

Organization charts

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Card 1 of 102.2.2
Question

What is an organizational chart?

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Card 1definition

Question

What is an organizational chart?

Answer

A diagram that shows the structure of a business, including hierarchy, reporting lines and departments.

💡 Hint

Visual structure map.

Card 2example

Question

Chain of command shows the path of ______.

Answer

Authority.

💡 Hint

Top to bottom.

Card 3definition

Question

What does the chain of command show on an organizational chart?

Answer

The line of authority from the most senior manager down to lower-level employees.

💡 Hint

Authority line.

Card 4example

Question

Span of control refers to how many employees a manager ______ supervises.

Answer

Directly.

💡 Hint

Direct supervision.

Card 5definition

Question

Define span of control.

Answer

The number of subordinates directly supervised by one manager.

💡 Hint

How many report to one boss.

Card 6example

Question

Wide span of control usually means a ______ structure.

Answer

Flatter.

💡 Hint

Wide = flat.

Card 7example

Question

Narrow span of control usually means a ______ structure.

Answer

Taller.

💡 Hint

Narrow = tall.

Card 8definition

Question

What does delegation mean in an organizational chart context?

Answer

Passing authority to a subordinate to carry out specific tasks, while the manager remains accountable.

💡 Hint

Authority ≠ accountability.

Card 9example

Question

Why are organizational charts useful for managers?

Answer

They clarify roles, avoid duplication of tasks and improve communication across departments.

💡 Hint

Clarity prevents confusion.

Card 10example

Question

Exam tip: When analysing an org chart, what should you comment on?

Answer

Levels of hierarchy, span of control, chain of command and possible advantages/disadvantages for the business.

💡 Hint

Structure + impact.

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