Appraisal and performance management
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Flip to reveal answersGive one benefit of appraisal for employees.
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All 15 Flashcards — Appraisal and performance management
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Question
Give one benefit of appraisal for employees.
Answer
They receive feedback and know how to improve, which can increase motivation and performance.
💡 Hint
Feedback motivates.
Question
Define performance appraisal.
Answer
A formal process where an employee’s performance is assessed against agreed targets and standards, usually in a meeting with their manager.
💡 Hint
Formal review meeting.
Question
Performance appraisal is a ______ assessment of employee performance.
Answer
Formal.
💡 Hint
Formal review.
Question
Formative appraisal focuses on ______ and improvement.
Answer
Development.
💡 Hint
Grow skills.
Question
What is formative appraisal?
Answer
Ongoing feedback focused on development and improvement, identifying training needs and setting new goals.
💡 Hint
Develop, don’t judge.
Question
How can appraisal help the business make fair decisions?
Answer
It creates a formal record of performance to support pay rises, promotions or training decisions.
💡 Hint
Written evidence.
Question
Give one limitation of appraisal.
Answer
It can be time-consuming and costly, especially in large organisations.
💡 Hint
Time + admin.
Question
What is summative appraisal?
Answer
A summary judgement of performance over a period (e.g. annual review), often linked to pay, promotion or disciplinary action.
💡 Hint
Judgement + decisions.
Question
Summative appraisal is often linked to pay and ______ decisions.
Answer
Promotion.
💡 Hint
Pay/promo decisions.
Question
What is 360-degree appraisal?
Answer
Feedback collected from multiple sources such as managers, peers, subordinates and sometimes customers to give a rounded view.
💡 Hint
Multiple viewpoints.
Question
360-degree appraisal uses feedback from ______ sources.
Answer
Multiple.
💡 Hint
Many viewpoints.
Question
Why can appraisal be unfair?
Answer
Bias or personal preferences can affect a manager’s judgement, so ratings may not reflect true performance.
💡 Hint
Bias risk.
Question
Exam tip: In appraisal answers, link to the case and discuss ______.
Answer
Motivation.
💡 Hint
Motivation is key.
Question
Exam skill: What should you always mention in appraisal questions?
Answer
The impact on motivation — a well-run appraisal motivates, but a poorly run one demotivates.
💡 Hint
Motivation effect.
Question
Name two common activities in an appraisal meeting.
Answer
Review performance against objectives and set new targets (also discuss strengths, improvements and training needs).
💡 Hint
Review + set goals.
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Full study notes for Appraisal and performance management
Topic 2.1 hub
Introduction to human resource management
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